FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How long can a roll of cloth generally be?

A: A roll of cloth is about 70cm or 105cm in diameter, which is convenient for container transportation. Therefore, the length is about 1500 meters.

What are the advantages of the cloth made by the jet machine?

A:Due to the large tension of the air jet loom, the cloth surface is flat , and there are few defects.

How long does it take to ship after receiving an order?

In order to ensure the accurate processing of each order,  Usually 40 days after receiving the prepayment or credit certificate can be shipped. Of course, we will ship the goods for you as soon as possible.

What is your return policy?

A: Welltex wants you to be satisfied with our service and merchandise. If your order is lost or damaged, please contact our Problem Resolution Department at 0536-75815666, ext.

If you receive a product that is damaged, incorrect or defective, please contact our Problem Resolution Department as soon as possible. Return freight on problem orders must be coordinated with a member of our Problem Resolution Team and cannot be refunded otherwise.

What is the minimum order quantity?

Generally, the order quantity is at least 10000m.

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